Account security and access control help protect your hosting services from unauthorized use. Proper security practices reduce the risk of data loss, abuse, and account compromise.
Before continuing, review How to Access Your Client Area.
Account Access Security
Your client account controls billing, services, and support access. Protecting it is critical.
- Use strong, unique passwords
- Never share login credentials
- Log out from shared or public devices
Two-Factor Authentication (2FA)
Two-factor authentication adds an extra verification step during login.
When enabled, a one-time code is required in addition to your password.
Service-Level Access Control
Some services allow multiple users or limited access roles.
- Grant only required permissions
- Remove access when no longer needed
- Review access periodically
Recognizing Security Issues
- Unexpected password resets
- Unauthorized service changes
- Unrecognized billing activity
What to Do If Access Is Compromised
- Change your password immediately
- Review recent account activity
- Secure related services
- Contact support
Common Problems & Fixes
- If access is denied, verify login details and account status.
- If you lose 2FA access, contact support for recovery.
- If changes were made without permission, secure the account immediately.
Still need help?
If you’re unable to resolve the issue using this guide, contact our support team at support@hyperscale-hosting.com and include as much detail as possible so we can assist you quickly.
