DNS controls how your domain connects to websites, email, and other services. DNS management determines where traffic is routed when someone visits your domain.
Before continuing, review How to Access Your Client Area.
How DNS Is Managed
DNS management depends on whether you have an active DNS hosting package.
Without DNS Hosting
If you do not have a DNS hosting package:
- You can only configure nameservers
- DNS records are managed externally
- Changes must be made at the DNS provider
Nameservers determine which provider controls DNS records for the domain.
With DNS Hosting
If DNS hosting is enabled, you can manage records directly.
- A records
- CNAME records
- MX records
- TXT records
DNS changes may take time to propagate globally.
Common Problems & Fixes
- If a site doesn’t load, verify nameservers are correct.
- If email fails, check MX records.
- If changes don’t apply, allow time for propagation.
Still need help?
If you’re unable to resolve the issue using this guide, contact our support team at support@hyperscale-hosting.com and include as much detail as possible so we can assist you quickly.
