Backups protect your website data by allowing you to restore files and databases if something goes wrong. Regular backups are an essential part of maintaining a reliable hosting environment and are managed through the Enhance Control Panel.
Before continuing, review How to Access Your Client Area to ensure you can sign in successfully.
What Is Included in a Backup
Backups may include:
- Website files
- Databases
- Email data (depending on the service)
Backup frequency and retention depend on your hosting plan.
Accessing Backups
- Log in to the Client Area
- Open your hosting service
- Click Login to Control Panel
- Navigate to the backup or restore section
Restoring From a Backup
Restores can usually be performed for:
- Individual files
- Entire websites
- Databases
Restoring a backup may overwrite current data. Always verify what is being restored before proceeding.
Best Practices
- Create manual backups before major changes
- Download local copies for critical sites
- Test restores periodically
Common Problems & Fixes
- If no backups are available, verify your plan includes backups.
- If a restore fails, try restoring a different backup point.
- If data is missing after restore, confirm what was included in the backup.
Still need help?
If you’re unable to resolve the issue using this guide, contact our support team at support@hyperscale-hosting.com and include as much detail as possible so we can assist you quickly.
